An independent broker, on your side

For 15 years we've helped people and businesses across the UAE find the right cover - and get paid when they claim.

  • 10,000+ clients insured
  • 20+ insurer partners
  • Quotes within 24 hours
Our story

Insurance should be clear, not confusing

We started Master Insurance because buying cover in the UAE was harder than it needed to be – endless forms, unclear pricing and no one to call when something went wrong.

As an independent broker we compare 20+ insurers, explain the trade-offs in plain language, and stay with you through renewals and claims. No pressure, no jargon.

Office photo
10,000+
Clients insured
20+
Insurance partners
15+
Years experience
98%
Claim success rate
Purpose

Why we do this

Our mission

To make insurance simple and fair for everyone in the UAE – giving honest, impartial advice and standing with our clients when it matters most, at claim time.

Our vision

To be the UAE’s most trusted insurance broker: the first name people and businesses think of when they want cover they understand and a partner they can rely on.

Our promises

What that means in practice

  • We work for youIndependent advice, never a single insurer's sales pitch.
  • We answer fastA named advisor, and a quote usually inside 24 hours.
  • We show up at claim timeWe submit, chase and negotiate - at no extra cost.
  • We protect your dataDocuments are handled under strict data-protection rules.
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Our values

What we stand for

Impartial

We’re paid to find you the best fit, not to sell one insurer.

Trustworthy

Your data and documents are handled securely and used only for your quote.

Here for claims

The real test of a broker is claim time – that’s when we work hardest.

Milestones

How we grew

From a single Dubai office to one of the region’s trusted independent brokers.

Office / team photo
Since 2010

Fifteen years placing cover in the UAE - through two regulatory overhauls, a pandemic, and a lot of claims. The people who started this business still run it.

10,000+Clients insured
20+Insurance partners
2010

Founded in Dubai

Master Insurance opens its doors with a simple promise: honest advice and cover that actually fits.

2014

Licensed & regulated

Registered as a licensed insurance broker under UAE law, placing cover across all major lines.

2018

Abu Dhabi office

Passed 5,000 clients insured and opened a second office to serve the capital.

2021

Digital quote portal

Launched online quoting and a client portal so policies and claims live in one place.

2024

10,000 clients strong

Reached 10,000+ clients and 20+ insurer partnerships across personal and corporate lines.

Our team

The people behind your cover

Licensed UAE advisors who explain your options in plain language and stay with you through claims.

Portrait

Advisor name

Managing Director

Portrait

Advisor name

Head of Corporate

Portrait

Advisor name

Head of Claims

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Advisor name

Head of Personal Lines

Trust & compliance

Licensed and regulated

We operate as a fully licensed insurance broker under UAE regulation. Your cover is placed with authorised insurers.

Licensed broker

Registered insurance broker under UAE regulation.

Central Bank regulated

Supervised under the UAE's insurance regulatory framework.

Broker licence no.

License #MI-BRK-000000 - verifiable on request.

Data secure

Your documents are handled under strict data-protection standards.