We handle your claim, start to finish

A claim is when insurance matters most. Our team manages the paperwork and chases the insurer so you don't have to.

  • 10,000+ clients insured
  • 20+ insurer partners
  • Quotes within 24 hours
How it works

Four steps to a settled claim

1

Tell us right away

Call, WhatsApp or use the portal. Share the policy number and what happened.

2

Send documents

Upload the forms and evidence. We tell you exactly what each insurer needs.

3

We handle the insurer

We submit, follow up and negotiate on your behalf until it’s settled.

4

Get settled

Track progress with your advisor and receive your settlement.

24/7 claims helpline
800 627
Toll free · answered day and night, every day of the year.

Start a claim

Share the basics and an advisor will call you back within a few hours.

Track a claim

Enter your claim reference to see where it stands. Try MI-2024-00815.

Claims FAQs

What people ask us about claims

Most straightforward motor claims settle within 5–10 working days once the insurer has everything. Health reimbursements are typically faster; large property and business claims take longer because they are surveyed.

We review the insurer’s reasoning and challenge it where there are grounds. Being independent means we argue your side, not theirs.

No. Claims handling is included for any policy placed through us.

Get to safety, then report to the police – in most emirates you cannot progress a motor claim without the report. Photograph both vehicles and the scene, then call us.

Ready to get covered?

Get a free, no-obligation quote in minutes.